Net Zero (formerly Net Zero Cloud) is Salesforce’s sustainability management platform, combining carbon accounting, ESG reporting, sustainability data, and AI-powered insights within the Salesforce ecosystem. It gives organizations a shared foundation for reporting, operational visibility, and sustainability decision-making.
As sustainability data becomes increasingly valuable across the business, many organizations are looking for platforms that connect reporting, operational insights, and enterprise data within a single environment.
This review examines how Net Zero approaches sustainability management, where it stands out, and the organizations most likely to benefit from it.
What is Net Zero and who is it best suited for?
Net Zero brings sustainability, operational, and enterprise data together within the Salesforce ecosystem, giving organizations a centralized environment for carbon accounting, ESG reporting, and sustainability management.
Rather than operating as a standalone sustainability platform, it connects sustainability information with broader business data, making it easier to monitor performance, identify operational opportunities, and support enterprise-wide decision-making.
Built on the Salesforce platform, Net Zero combines emissions management, reporting, forecasting, and workflow automation with integrations across CRM, operational, and business systems. Agentforce adds an AI layer that enables sustainability teams to analyze emissions, water, and waste data using natural language, uncover cost-saving and investment opportunities, and generate framework-aligned reports with greater speed and consistency.
Organizations rely on Net Zero to:
- Manage Scope 1, 2, and 3 emissions from a centralized data model
- Connect sustainability data with operational and enterprise information
- Automate ESG reporting across multiple frameworks and disclosure requirements
- Forecast emissions reductions and identify operational improvement opportunities
- Extend sustainability workflows through the broader Salesforce ecosystem
For organizations already using Salesforce, Net Zero provides a way to embed sustainability into existing business processes, using a shared data foundation to support reporting, operational visibility, and long-term decision-making.
Net Zero’s core features and capabilities
Agentforce AI and sustainability insights
Agentforce adds an agentic AI layer to Net Zero, enabling sustainability teams to interact with complex datasets using natural language. By understanding an organization’s sustainability data model, reporting frameworks, and emissions factors, it can surface operational risks, identify energy cost-saving and investment opportunities, and generate insights in seconds.
Beyond analysis, Agentforce also automates repetitive sustainability tasks, allowing teams to spend less time preparing data and more time acting on the insights it generates.
Sustainability data and enterprise intelligence
Net Zero brings sustainability, operational, and enterprise data together within the Salesforce ecosystem, creating a shared foundation for carbon management, reporting, and business decision-making. Organizations can monitor emissions, water usage, waste, and other sustainability metrics alongside broader operational data to gain a more complete view of business performance.
This connected approach enables sustainability data to support forecasting, performance monitoring, and investment decisions rather than existing solely for reporting purposes.
Reporting and regulatory compliance
Net Zero supports sustainability reporting across multiple frameworks, combining emissions, water, waste, and operational data within a centralized reporting environment. Organizations can automate report authoring, manage disclosures, and maintain greater consistency across reporting processes as regulatory requirements evolve.
Agentforce extends these capabilities by generating framework-aligned report content, updating disclosures using the latest available data, and automating repetitive reporting tasks. This reduces manual effort while enabling sustainability teams to produce reports more efficiently and respond more quickly to changing compliance requirements.
Salesforce ecosystem and operational performance
Built on the Salesforce platform, Net Zero integrates with CRM, operational systems, and the wider Salesforce ecosystem to connect sustainability with day-to-day business activities. Organizations can extend sustainability workflows across departments while leveraging Salesforce’s partner network, integrations, and enterprise data capabilities.
By embedding sustainability into existing business processes, Net Zero enables organizations to identify operational efficiencies, forecast emissions reductions, and use sustainability data to inform broader business decisions.
Notable case study
Luxury watchmaker Breitling implemented Net Zero to strengthen its sustainability strategy by improving emissions visibility across its global operations and value chain. As the company expanded its sustainability commitments, it needed a more efficient way to collect data, track Scope 1, 2, and 3 emissions, and support reporting across multiple stakeholder groups.
Net Zero was key to helping Breitling:
- Centralize sustainability and emissions data from across the business
- Improve the accuracy and quality of Scope 1, 2, and 3 reporting
- Identify emissions reduction opportunities across operations and suppliers
- Simplify sustainability reporting, audits, and stakeholder communications
- Create a reliable baseline for measuring future decarbonization progress
Using Net Zero, Breitling replaced manual data collection with a centralized sustainability data platform, enabling the team to generate dashboards, improve audit readiness, and identify opportunities to reduce emissions across its operations and supply chain.
Better access to sustainability data also helped the company prioritize supplier collaboration and support broader sustainability initiatives, including its transition to 100% renewable electricity at headquarters and 100% Swiss Better Gold sourcing.
Potential limitations and considerations
Net Zero brings sustainability management into the broader Salesforce ecosystem, making it a natural choice for organizations that already rely on Salesforce across their business. But, that means business with different tech stacks may need to evaluate standalone sustainability platforms or solutions.
Because Net Zero operates within an enterprise platform, implementation can involve configuring data models, integrations, governance, and reporting workflows across multiple business systems. Organizations with less complex sustainability requirements may not need the same level of enterprise infrastructure.
As sustainability priorities continue to evolve, some businesses also look for platforms that place greater emphasis on supplier collaboration, financed emissions and cross-functional coordination. These capabilities can become increasingly important as sustainability data is used to inform operational and strategic decision-making across the organization.
How does Sweep compare to Net Zero?
Sweep and Net Zero both help organizations connect sustainability data with broader business decision-making, but they approach the challenge from different perspectives.
| Area | Sweep | Net Zero |
| Core focus | Sustainability intelligence, workflows, and business performance | Enterprise sustainability management within the Salesforce ecosystem |
| Primary users | Sustainability, operations, procurement, finance, and supply chain teams | Sustainability, finance, operations, and Salesforce enterprise teams |
| Reporting approach | Workflow-driven sustainability management and multi-framework reporting | AI-assisted reporting and compliance built on enterprise data |
| Data foundation | Sustainability data connected across operational workflows | Sustainability data integrated with CRM, operational, and enterprise data |
| AI positioning | Sustainability workflow automation and operational insights | Agentforce for natural language insights, report generation, and compliance automation |
| Enterprise ecosystem | Dedicated sustainability platform with enterprise integrations | Native Salesforce platform with broad enterprise integrations |
| Best suited for | Organizations connecting sustainability data with operations and strategy | Organizations embedding sustainability into the Salesforce ecosystem and enterprise data landscape |
In a nutshell:
Net Zero centers on bringing sustainability into the broader Salesforce ecosystem, combining enterprise data, AI-powered reporting, and operational insights within a connected platform.
Sweep is built for organizations looking to connect sustainability reporting with supplier collaboration, financed emissions, operational decision-making, and sustainability intelligence within a dedicated sustainability management platform.
Choosing the right approach to enterprise sustainability management
Net Zero is built for organizations that want to embed sustainability into the wider Salesforce ecosystem, connecting sustainability, operational, and enterprise data within a single environment. Its strengths lie in combining AI-powered reporting, enterprise data management, and operational insights to support compliance and more informed business decision-making.
As sustainability capabilities continue to evolve, some organizations also look for platforms that place sustainability at the center of day-to-day operations. This can include supplier collaboration, financed emissions, sustainability intelligence, and cross-functional coordination, enabling sustainability data to support operational improvements alongside reporting and compliance.
Book a demo to see how Sweep helps organizations connect sustainability reporting, supplier collaboration, operational workflows, and sustainability intelligence across the enterprise.
Disclaimer: The information in this article is based on publicly available sources, including vendor websites, product documentation, and other published materials, at the time of writing. Product features, pricing, and capabilities may change over time. If you identify any inaccuracies or would like us to review updated information, please contact us.
